1) What do I do after the auction has finished?

eBid acts as the venue for sellers to conduct auctions and for bidders to bid on sellers' auctions. eBid is not involved in the actual monetary transaction between buyers and sellers, this can be done via a third party company like PPPay.com or PayPal.com. We give you the facility to manage this transaction after an auction is closed or a BuyNow is made.

When the auction closes the Buyer and Seller will see an After Auction Log (AAL) appear at the top of the auction page. The AAL contains options for payment, questions, feedback etc. If the seller has chosen to accept a payment option that are integrated with eBid (PPPay.com, PayPal and Google Checkout)then you should see links to make payment immediately. Otherwise you can use the AAL to contact each other and arrange delivery and payment for the item. If you do not hear from your counterparty immediately please be patient, there is in all likelihood a legitimate reason whey they have not responded.

Once you have received payment we would recommend sending the item as quickly as possible. You are much more likely to receive a positive feedback from a purchaser who receives a timely posting. Where possible obtain a postal reference or tracking number. If you send an item with a tracking number you could pass this to the purchaser so they can track the delivery.

eBid recommend PPPay.com for all your online auction payments, they offer instant and escrow transactions for increased security.

After the payment and delivery have taken place, please leave feedback for each other to give other users an insight into the reliability and overall quality of each other. For more information please visit our Feedback FAQ section (please see the menu to the left of the page).

Go to your "My Feedback section of your own members area to leave the counterparty feedback.

2) What is the After Auction Log?

If you were involved in an auction as a buyer or a seller you will see the "After Auction Log" or "AAL" on the overview page for the closed auction in question.

The AAL allows you and the counterparty to keep track of payments, shipping, payment reminders and NPB (non paying bidder) reports.

3) What is Escrow?

The dictionary definition of auction payments is 'money or goods held by a third party pending fulfilment of some condition', that is, you use a middleman to handle your transaction at no risk to yourself.
You should use this service if you are sending substantial funds to a member that has no or little feedback. Visit

4) How can I pay or accept payment via PPPay.com?

You will need to open an account at PPPay.com. Once you have done this you can add your PPPay username (email) to you "My Personal Details" section of "My eBid". This will allow buyers to checkout immediately via PPPay.com when they buy from you. Make sure you check PPPay Instant or PPPay Escrow as a payment option when you start your auctions to enable the PPPay checkout.

To make payment via PPPay.com you do not have to sign up beforehand but it is advisable so that you don't have any delays due to security checks. You can pay for your items in a normal shopping cart manner by entering your card details after you have won your item, you will see a checkout form and button to click to start the process. More details can be seen on the PPPay FAQ page..

5) How can I pay or accept payment via PayPal.com?

To accept payment via PayPal you will need to open an account at PayPal. Once you have done this Seller+ account type holders can then add their PayPal username (email) to their "My Personal Details" section of "My eBid". The integrated checkout will not show to your buyers unless you have stored your PayPal username(email) with eBid. This will allow buyers to checkout immediately via PayPal when they buy from you. Make sure you check PayPal as a payment option when you start your auctions to enable the PayPal checkout. Seller account type holders can open a PayPal account also and add PayPal as an option on their auctions but there won't be an automatic checkout available to their buyers. They will need to contact them with their PayPal details after the auction has closed or BuyNow has taken place.

NEW Seller account type holders can now choose the "Platinum Auction" option to enable an integrated PayPal checkout for an auction.

To make payment via PayPal you do not have to sign up beforehand but it is advisable so that you don't have any delays due to security checks. As long as you are purchasing from a Seller+ eBidder you can pay for your items in a normal shopping cart manner by entering your card details after you have won your item, you will see a checkout form and button to click. If your seller is a Seller eBidder you can contact them via the After Auction Log to ask for their PayPal details..

6) How can I pay or accept payment via Google Checkout?

To accept payment via Google Checkout you will need to open an account at Google Checkout. Once you have done this Seller+ account type holders can then add their Google Checkout details (Merchant ID and Merchant Key) to their "My Personal Details" section of "My eBid". This will allow buyers to checkout immediately via Google Checkout when they buy from you. Make sure you check Google Checkout as a payment option when you start your auctions to enable the Google Checkout checkout. The integrated checkout will not be available unless you add your Google Merchant ID and Merchant Key details to eBid, they can be found within your Google Checkout account.

As well as adding Merchant ID and Merchant Key to eBid you must also add our callback URL https://secure.ebid.net/perl/googlecheckout_in.cgi to your Google Checkout account. Also choose the Callback method : XML and Shopping trolley post security : OFF.

Seller account type holders can open a Google Checkout account also and add Google Checkout as an option on their auctions but there won't be an automatic checkout available to their buyers. They will need to contact them with their Google Checkout details after the auction has closed or BuyNow has taken place.

NEW Seller account type holders can now choose the "Platinum Auction" option to enable an integrated Google Checkout for an auction.

To make payment via Google Checkout you do not have to sign up beforehand but it is advisable so that you don't have any delays due to security checks. As long as you are purchasing from a Seller+ eBidder you can pay for your items in a normal shopping cart manner by entering your card details after you have won your item, you will see a checkout form and button to click. If your seller is a Seller eBidder you can contact them via the After Auction Log to ask for their Google Checkout details.

7) Can I download my sales data?

If you require sales data for your own records then you can download this via the "Auctions I Ran" page of My eBid. The "export sales data" link at the top of the page will output a .tsv (tab seperated file) that you can open in excel or any other spreadsheet progam. Sales will be shown 1 per row with the following fields.

ID#
BUYER
DATE
QUANTITY
UNIT PRICE
SHIPPING PRICE
SKU
NAME
ADDRESS
ADDRESS2
CITY
STATE
COUNTRY
EMAIL
I (Invoiced?)
P (Paid For?)
S (Shipped?)
FL (Feedback Left?)
FR (Feedback Received?)
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